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Our Newsletter


Terms & Conditions

Access to and use of this website and the products and services available through this website are subject to the following Terms & Conditions. By using our services, you agree to all of the Terms & Conditions, as may be amended by us from time to time. Inner Desire reserves the right to withdraw or amend the Terms & Conditions without notice.

 

Products

All items are brand new. Items on sale are final and there will be no exchanges or refunds.

The actual colours of our products may differ slightly due to every individual's computer but we will strive to represent the true colour of each product in our studio pictures.

 

Returns & Exchanges

Please check all merchandise upon receiving your package. As part of our commitment to making shopping fuss-free and enjoyable for you, we do accept 1-1 exchange for our products on a case by case basis.

Exchanges will be considered if a request is made within 14 days from the date that the package was mailed. For such cases, customers shall bear the full responsibility of ensuring that items mailed back are packed securely and sealed properly. Mailing charges are unfortunately, non-refundable.

However, if the exchange is due to an error on our part (i.e. a defective or incorrect item sent), Inner Desire will reimburse the mailing charges to the customer.

* There may be a 0.5”-1” difference in our given measurements on the website. In such cases, the variance may not be considered as a defect.

Items must be returned unworn and in its original condition with all the tags attached. In your return package, please include the Return Form that was sent with your shipment. You may return the items to the address found on your statement.

We will not be responsible for any lost mails in relation to exchanges. Exchanges will be processed within 3 - 5 business days after we receive the returned items and you will receive a confirmation email on the exchange.

In the event that an item is out-of-stock, customers can choose to exchange for any other item that is of the same or lower value.

Do note that items purchased on sale will not be eligible for exchange. All exchanges are final and further requests for exchange will not be considered.

For further clarifications, please contact our customer service team via our Contact Us Page.

 

Copyright

All images used on the Inner Desire website are copyrighted, hence please seek our permission before using any of the images.

From time to time, Inner Desire may feature pictures, articles, tips and information, contests, promotions, logos and other forms of content that we believe are of interest to our visitors. This content is copyrighted, please do not plagiarize and re-print our content without our permission. Downloading any of our content does not render the visitor the rights nor ownership to it.

Inner Desire reserves the right to pursue legal actions against unauthorized usage of our content.


Price & Payment

Please note that Prices are non-negotiable and item(s) not paid for within 2 Business Days (for ATM transfers or Internet Banking), will be sold to the next available customer thereafter. Prices stated on our website are exclusive of postage charges.

All transaction charges by PayPal are fully borne by Inner Desire.

 

Fraud

Inner Desire will not hesitate to take legal actions against any fraud cases.